A pre order notice means we have currently sold out of that product due to it's popularity and are awaiting a new shipment to arrive at the Gash Hair warehouse. You will see a pre order date next to the product - this indicates when new stock is due to arrive which is an approximate date only. As per our policy pre-order dates are subject to change as we act at the mercy of Australian customs. Management reserves the right to cancel and refund any orders at their discretion. If an order is delayed by more than 14 days past a given approximate pre-order date, then a customer can request a refund or change of order. By placing a pre-order from Gash Hair, you agree to these conditions.

All items in an order must be in-stock before an order can be shipped - this is to ensure we can offer the lowest prices for our products. Once your pre-ordered item is in stock, your full order will be shipped via the delivery method you've selected. Unfortunately, we're unable to split the order and send your in stock items now. Feel free to contact our customer service team for further assistance.